Customer Support Engineer (m/f/d) - Industrial IoT

Customer Service at KINEXON, 2nd Level Support.

After a successful Go Live of an industrial application delivered by KINEXON the support of customers is handed over to the Customer Service Department. As a member of this team you will be the first contact person for our industry customers, like BMW, Continental, MTU or Honda. You are in regular contact with our customers, determine general procedures, coordinate with the contact persons and independently ensure maximum customer satisfaction. It is much more complex than 1st level support incidents. In our customer se...