Customer Service Manager - DACH (d/f/m)

Our Customer Service Department DACH is key to create a high customer satisfaction rate. Being responsible to work efficiently and effectively on daily business operations, ensuring a clear and open communication and stimulating the realization of our core values, through policies, commercial business plans and clear objectives, the Customer Service Manager has direct impact on the motivation of the team and the outcome of set key results. You will be responsible for budget planning and managing operational performance for a team of more than 60 employees.