How would you consistently deliver an outstanding daily customer experience? As our organization expands, we recognize the critical role a well-structured, customer-focused Service Desk plays in our success. We’re seeking an experienced leader to head our central Service Desk team. As the Team Lead, you’ll establish ITIL- and ITSM-based best practices, ensuring seamless support processes.
Your future. What you can expect
Collaborate on designing, implementing, and organizing our central service desk
Define and enforce guidelines for support processes, including ...